Benchmarking

Benchmarking is a process to measure, analyse, assess and describe an organisation’s performance against agreed criteria for appropriate management purposes. It is a tool used to compare a company’s performance against recognised benchmarks, targets or compliance with local laws.

Challenges

The following 'benchmarking' related issues have been identified as challenges for some councils via the local government collaboration project survey.

  • locating statistics and information pertaining to like-sized councils.

If you have any thoughts on how to best meet these challenges, please feel free to share them below.

Related Pages

References

  1. City West Water Glossary of Terms
  2. Bain.com
  3. Google Search
  4. Yardstick
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