Business Continuity Management

Business Continuity Management is a holistic management process that identifies potential impacts that threaten the organisation and provides a framework for building resilience with the capability for an effective response that safeguards the interests of key stakeholders, reputation, brand and value creating and service delivery activities.

Business Continuity Plan: A clearly defined and documented plan for use at the time of a Business discontinuity (Disruption, Disaster, Emergency, Event, Incident and/or Crisis). Typically a plan will cover all the key personnel, resources, services, workarounds and
actions required to manage the BCM process.

Critical Operations: The critical operational and/or business support activities (either provided internally or outsourced) without which an organisation would quickly be unable to achieve its business objectives.

References (further information):

AS/NZS HB221:2004 Business Continuity Management Handbook
BS 25999 - Business Continuity Management
HB 292:2006 - A Practitioners Guide to Business Continuity Management
Australian National Audit Office - Business Continuity Management - A building resilience in public sector entities
AS/NZS 5050 - Business Continuity - Managing Disruptive Risk - Draft

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