Continuous Improvement System

A continuous improvement system is a system for delivering continuous improvement.

A continuous improvement system typically:

  • includes clear goals, targets and actions that align with an organisation's strategic direction.
  • has a process for measuring how well the organisation meets its goals and targets.
  • has a process for benchmarking performance against other teams; branches and/or competitors.
  • has a quality assurance system that systematically checks an organisation's actual work practices against its policies & procedures and government & industry regulations.
  • encourages innovation and initiative.
  • has a feedback mechanism for staff and management that ensures open and honest communication throughout the organisation.

Related Pages

External Links & References

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