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		<title>Comments for page &quot;Suggestions&quot;</title>
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				<guid>http://www.lgam.info/suggestions/comments/show#post-620532</guid>
				<title>Re: Six Sigma In Local Government</title>
				<link>http://www.lgam.info/suggestions/comments/show#post-620532</link>
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				<pubDate>Fri, 30 Oct 2009 04:26:34 +0000</pubDate>
				<wikidot:authorName>Wayne Eddy</wikidot:authorName>				<wikidot:authorUserId>220040</wikidot:authorUserId>				<content:encoded>
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						 <p>Hi Ashish,</p> <p>When you change the title it can sometimes cause problems with existing links. It is usually best to create a new page and copy the contents across to the new page, and depending on the situation make the original page a <a href="http://www.lgam.info/redirect">redirect</a> page.</p> <p>I have made a copy, but I have left both pages the same for the moment.</p> <p>I think perhaps <a href="http://www.lgam.info/abef">ABEF</a> &amp; <a href="http://www.lgam.info/six-sigma">Six Sigma</a> should be on the Business Improvement page, and the other links on the problem solving techniques page, but I am open to further suggestions.</p> <p>ABEF certainly references a range of problem solving techniques, I don't know so much about Six Sigma, but I think it might too.</p> 
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				<guid>http://www.lgam.info/suggestions/comments/show#post-620501</guid>
				<title>Re: Six Sigma In Local Government</title>
				<link>http://www.lgam.info/suggestions/comments/show#post-620501</link>
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				<pubDate>Fri, 30 Oct 2009 02:47:36 +0000</pubDate>
				<wikidot:authorName>Ashish Shah</wikidot:authorName>				<wikidot:authorUserId>362721</wikidot:authorUserId>				<content:encoded>
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						 <p>Changed the title to Business Improvement Techniques to start with.</p> 
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				<guid>http://www.lgam.info/suggestions/comments/show#post-620299</guid>
				<title>Re: Six Sigma In Local Government</title>
				<link>http://www.lgam.info/suggestions/comments/show#post-620299</link>
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				<pubDate>Thu, 29 Oct 2009 20:51:49 +0000</pubDate>
				<wikidot:authorName>Wayne Eddy</wikidot:authorName>				<wikidot:authorUserId>220040</wikidot:authorUserId>				<content:encoded>
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						 <p>I suspect that more Councils are using the <a href="http://www.lgam.info/australian-business-excellence-framework">Australian Business Excellence Framework</a> as a business improvement system than <a href="http://www.lgam.info/six-sigma">Six Sigma</a>.</p> <p>I started a page called <a href="http://www.lgam.info/problem-solving-techniques">Problem Solving Techniques</a> a while a go, with the intent of either compiling a list of process improvement tools or actually developing an open business improvement system for Local Government.</p> <p>Perhaps I got the title wrong and should have named it "Business Improvement System" or something like that. Given that there are a few people interested in the topic, perhaps that might be a good page to work on as a team project. What do you think?</p> 
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				<guid>http://www.lgam.info/suggestions/comments/show#post-619853</guid>
				<title>Re: Six Sigma In Local Government</title>
				<link>http://www.lgam.info/suggestions/comments/show#post-619853</link>
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				<pubDate>Thu, 29 Oct 2009 08:03:54 +0000</pubDate>
				<wikidot:authorName>Leila Abbasova</wikidot:authorName>				<wikidot:authorUserId>381094</wikidot:authorUserId>				<content:encoded>
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						 <p>Hi, Darron,</p> <p>I agree with you that 6 Sigma may not be the best technique for the majority of councils. I suspect some councils consider (or were advised to consider) it as a tool for process re-engineering during amalgamation. There may be a long way from ‘evaluating’ to ‘implementing’…</p> <p>Thanks</p> 
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				<guid>http://www.lgam.info/suggestions/comments/show#post-619825</guid>
				<title>Re: Six Sigma In Local Government</title>
				<link>http://www.lgam.info/suggestions/comments/show#post-619825</link>
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				<pubDate>Thu, 29 Oct 2009 05:53:38 +0000</pubDate>
				<wikidot:authorName>darronlpasslow</wikidot:authorName>				<wikidot:authorUserId>230075</wikidot:authorUserId>				<content:encoded>
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						 <p>Leila<br /> I find this hard to believe.<br /> But then again what does "evaluating" mean.<br /> 6 sigma (from my understanding) is not an appropriate technique for (the majority of) Local Government processes where strict, well defined, process control does not apply.<br /> As I said in previous post, "lean" (which involves removing waste) is a much more appropriate, practical and useful technique if management was inclined that way.<br /> Regards</p> 
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				<guid>http://www.lgam.info/suggestions/comments/show#post-619824</guid>
				<title>Re: An Asset Valuation Manual for Queensland Local Governments</title>
				<link>http://www.lgam.info/suggestions/comments/show#post-619824</link>
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				<pubDate>Thu, 29 Oct 2009 05:33:10 +0000</pubDate>
				<wikidot:authorName>Wayne Eddy</wikidot:authorName>				<wikidot:authorUserId>220040</wikidot:authorUserId>				<content:encoded>
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						 <p>Hi Ashish, I inherited a hard-copy manual when I started my current job. It was compiled in 1996 by Rushton Valuers &amp; Cardno Davies. I'm not sure if it was published, or just circulated to Councils.</p> 
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				<guid>http://www.lgam.info/suggestions/comments/show#post-619814</guid>
				<title>Re: Six Sigma In Local Government</title>
				<link>http://www.lgam.info/suggestions/comments/show#post-619814</link>
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				<pubDate>Thu, 29 Oct 2009 05:00:23 +0000</pubDate>
				<wikidot:authorName>Leila Abbasova</wikidot:authorName>				<wikidot:authorUserId>381094</wikidot:authorUserId>				<content:encoded>
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						 <p>Our data indicate that 5%-7% of local councils (in Australia) are evaluating Six Sigma. I do not have any examples of successful Six Sigma implementations in LG. But, it seems that larger councils and those undergoing amalgamation may benefit.</p> <p>Leila</p> 
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				<guid>http://www.lgam.info/suggestions/comments/show#post-619805</guid>
				<title>Re: Six Sigma In Local Government</title>
				<link>http://www.lgam.info/suggestions/comments/show#post-619805</link>
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				<pubDate>Thu, 29 Oct 2009 04:37:40 +0000</pubDate>
				<wikidot:authorName>darronlpasslow</wikidot:authorName>				<wikidot:authorUserId>230075</wikidot:authorUserId>				<content:encoded>
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						 <p>Ashish<br /> My apologies but do not get carried away with 6 Sigma in Local Government.<br /> The Xerox article linked in is very much a sales pitch for Xerox and is simply applying Good Management Practice to an age old problem.<br /> Six Sigma was developed by Motorola (for their electronic chip manufacturing so they could move from current technology to next generation technology (in chip/electronics) delivery.<br /> Most local governments are not at 1 sigma (in variability i.e. what 6 sigma is trying to achieve, less variability than 5 sigma).<br /> This is far too complicated a process to generally apply (or to be understood and executed) correctly in Local Government. The other issue with 6 sigma, it applies well where you have good control over your processes (which would be a good starting point for most Councils). I am not saying 6 sigma does not apply BUT I am saying there are a lot of more logical, sensible and cost effective ways to get better results before we need to resort to sophisticated techniques like this.<br /> I will say that the article should have focused more on the "Lean" aspects, which is "getting rid of waste" (removing non-value added steps in a process). Now here is something (a more simple concept) that we could apply in Local Government with more useful outcomes and better results.<br /> However, unfortunately, "lean" is not how most Councils think! Also major changes need to come from top management and there seems to be a lack of knowledge (or interest) in utilising proven management techniques (or is it a fear of change!)</p> <p>This may be a little controversial, so I am happy to take comments on this. I am sure there are pockets of excellence but how do the majority perform?</p> 
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				<guid>http://www.lgam.info/suggestions/comments/show#post-619658</guid>
				<title>An Asset Valuation Manual for Queensland Local Governments</title>
				<link>http://www.lgam.info/suggestions/comments/show#post-619658</link>
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				<pubDate>Wed, 28 Oct 2009 23:32:58 +0000</pubDate>
				<wikidot:authorName>Ashish Shah</wikidot:authorName>				<wikidot:authorUserId>362721</wikidot:authorUserId>				<content:encoded>
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						 <p>Hi Wayne,</p> <p>Do you have link for this? Or when can I find/order hard copy for the same?</p> 
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				<guid>http://www.lgam.info/suggestions/comments/show#post-611634</guid>
				<title>Re: Many thanks to you</title>
				<link>http://www.lgam.info/suggestions/comments/show#post-611634</link>
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				<pubDate>Mon, 19 Oct 2009 02:26:59 +0000</pubDate>
				<wikidot:authorName>Ashish Shah</wikidot:authorName>				<wikidot:authorUserId>362721</wikidot:authorUserId>				<content:encoded>
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						 <p>Wayne, you are most welcome.</p> <p>In reality, many thanks to you to lead, manage and provide such a platform for all of us to share, learn and grow. I see it as a medium to contribute and gain.</p> <p>I am glad to find you and other like minded professionals here!!!.</p> <p>Regards,<br /> Ashish</p> 
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				<guid>http://www.lgam.info/suggestions/comments/show#post-611553</guid>
				<title>Re: Six Sigma In Local Government</title>
				<link>http://www.lgam.info/suggestions/comments/show#post-611553</link>
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				<pubDate>Sun, 18 Oct 2009 23:30:32 +0000</pubDate>
				<wikidot:authorName>Wayne Eddy</wikidot:authorName>				<wikidot:authorUserId>220040</wikidot:authorUserId>				<content:encoded>
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						 <p>No worries, Ashish.</p> <p>The wikitext takes a little practice, but I'm sure you will catch on quickly, and the icons above the edit box make life easier too.<br /> I am really thankful to have you sign up and contributing to the site and the forums on a regular basis by the way.<br /> I already had a link to Six Sigma on the <a href="http://www.lgam.info/problem-solving-techniques">Problem Solving Techniques</a> page so I thought it made sense to combine the two articles.</p> <h3><span>Six Sigma In Local Government</span></h3> <p>If you like put a sub-heading in the article called Six Sigma In Local Government, like I have done above (3 pluses before any text will make it into a sub-heading).</p> 
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				<guid>http://www.lgam.info/suggestions/comments/show#post-611508</guid>
				<title>Six Sigma In Local Government</title>
				<link>http://www.lgam.info/suggestions/comments/show#post-611508</link>
				<description></description>
				<pubDate>Sun, 18 Oct 2009 22:17:54 +0000</pubDate>
				<wikidot:authorName>Ashish Shah</wikidot:authorName>				<wikidot:authorUserId>362721</wikidot:authorUserId>				<content:encoded>
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						 <p>Hi Wayne,</p> <p>Thanks for editing page for six sigma (and make it looking better, I am still learning putting hyperlinks (rather than copy and paste) etc in Wiki</p> <p>I was inclined to be more specific to local government (how it applies and how it is used, how it can be used) rather than mere what Six Sigma is? in context of manufacturing industry. Thats why I called it "Six Sigma in Local Government".</p> <p>Regards,<br /> Ashish</p> 
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				<guid>http://www.lgam.info/suggestions/comments/show#post-609867</guid>
				<title>Re: Copyright - Google Maps</title>
				<link>http://www.lgam.info/suggestions/comments/show#post-609867</link>
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				<pubDate>Fri, 16 Oct 2009 05:51:58 +0000</pubDate>
				<wikidot:authorName>Ashish Shah</wikidot:authorName>				<wikidot:authorUserId>362721</wikidot:authorUserId>				<content:encoded>
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						 <p>Thanks for clarification.</p> <p>Cheers,</p> 
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				<guid>http://www.lgam.info/suggestions/comments/show#post-609822</guid>
				<title>Re: Copyright - Google Maps</title>
				<link>http://www.lgam.info/suggestions/comments/show#post-609822</link>
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				<pubDate>Fri, 16 Oct 2009 03:33:30 +0000</pubDate>
				<wikidot:authorName>Wayne Eddy</wikidot:authorName>				<wikidot:authorUserId>220040</wikidot:authorUserId>				<content:encoded>
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						 <p>Hi Ashish, none of the <a href="http://maps.google.com.au">Google Maps</a> on the site are Screen Dumps.</p> <p>They are all live links and contain a terms of use link in the bottom right hand corner of the map.<br /> <a href="http://www.google.com/intl/en_au/help/terms_maps.html">http://www.google.com/intl/en_au/help/terms_maps.html</a></p> <p>Google Maps expressly encourages users to add links to their websites, and I suspect that they will be very pleased to have so many of their maps on the site.</p> 
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				<guid>http://www.lgam.info/suggestions/comments/show#post-609814</guid>
				<title>Re: Copyright - Google Maps</title>
				<link>http://www.lgam.info/suggestions/comments/show#post-609814</link>
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				<pubDate>Fri, 16 Oct 2009 03:06:00 +0000</pubDate>
				<wikidot:authorName>Ashish Shah</wikidot:authorName>				<wikidot:authorUserId>362721</wikidot:authorUserId>				<content:encoded>
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						 <p>You might have observed that I have removed "Google image" of Gold Coast City Council area.</p> <p>I admit that it would be rare to put finger on anyone on copyright issues on wiki (as might not be possible to track who changed what?)</p> <p>My opinion is we can not use screenshot from Google Maps (or other copyright maps) unless otherwise, we have permission to use them.</p> 
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				<guid>http://www.lgam.info/suggestions/comments/show#post-609783</guid>
				<title>Re: Home page - purpose, scope, hierarchy of information</title>
				<link>http://www.lgam.info/suggestions/comments/show#post-609783</link>
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				<pubDate>Fri, 16 Oct 2009 02:30:54 +0000</pubDate>
				<wikidot:authorName>Ashish Shah</wikidot:authorName>				<wikidot:authorUserId>362721</wikidot:authorUserId>				<content:encoded>
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						 <p>Thanks Bruce,</p> <p>What I mean by, "face to face" forum to cover a informal/formal working group or regular meetings held to share knowledge/information (not so formal as conferences).</p> <p>Face to face (may also includes one to one by phone/video conference/web conference/email chat/ email), who might help or direct in relevant area of expertise for the given issue/agenda. I should have used word "Live" collaboration through meetings/working group or web facilities.</p> <p>What I could not find from wiki is, all basic information is good, but what if I really need expert in X, Y or Z area with my specific question?<br /> Online forum (like we are discussing) now can be used.</p> 
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				<guid>http://www.lgam.info/suggestions/comments/show#post-609766</guid>
				<title>Re: Home page - purpose, scope, hierarchy of information</title>
				<link>http://www.lgam.info/suggestions/comments/show#post-609766</link>
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				<pubDate>Fri, 16 Oct 2009 01:38:35 +0000</pubDate>
				<wikidot:authorName>BruceJ</wikidot:authorName>				<wikidot:authorUserId>226929</wikidot:authorUserId>				<content:encoded>
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						 <p>Hi Ashish<br /> Yes great response. I have been at Wayne for a while about making the front page attractive and userfriendly. I think you only get one go at pricking people's interest. I also wanted to ask what you mean by the face to face forum's. I think at some point the concept of collaboration and the vehicle (Wiki) needs to be promoted to a lot of potential benificiaries at one time. Perhaps a Local Govt. conference or Asset Management conference so it reaches critical mass and takes off getting input from many different people.<br /> Regards<br /> Bruce Janke</p> 
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				<guid>http://www.lgam.info/suggestions/comments/show#post-609670</guid>
				<title>Re: Home page - purpose, scope, hierarchy of information</title>
				<link>http://www.lgam.info/suggestions/comments/show#post-609670</link>
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				<pubDate>Thu, 15 Oct 2009 22:25:36 +0000</pubDate>
				<wikidot:authorName>Ashish Shah</wikidot:authorName>				<wikidot:authorUserId>362721</wikidot:authorUserId>				<content:encoded>
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						 <p>Wayne, good to see new format of "About" page. Many thanks.</p> <p>To some degree, I agree that the kind of information should stay in "About" page. However, how many clicks do site receive on "about" page versus "home" page?.</p> <p>If prospective information seeker/collaborator is visiting our site/page, it should be somewhat attractive (Our target should be first make it easy for that person to know, what she can find here, once she finds useful information, hopefully she will contribute. It is more of take and give (rather than give and take)</p> <p>We also need to ensure, the purpose of the site is information and knowledge share from working professionals on projects/issues/risks on top of basic information. We should encourage to put more emphasis (as it is currently) on "how to do it", "working examples". One of the other desirable aspect of our site should be (would be of interest to Consultants and LG officers alike) is kind of audited page of skills matrix, who can help in what area. A brief profile or short CV can help. Also, need for what are we working on currently? for next 6 months or over few years, which can lead to joint projects or working through with some what similar challenges.</p> <p>For example, few of my current projects include Risk Management, Business Continuity, Resource Planning and development of Asset Management Plan (is just started). Where applicable, I am hoping to form live/dynamic forums (meetings, working group or web conference etc) to add on the good work already done on web environment.</p> <p>I would see the site as basic Environmental Scanning exercise (for general information) plus providing a base/stepping stone to formal/informal working group establishment.</p> 
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				<guid>http://www.lgam.info/suggestions/comments/show#post-609196</guid>
				<title>Re: Home page - purpose, scope, hierarchy of information</title>
				<link>http://www.lgam.info/suggestions/comments/show#post-609196</link>
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				<pubDate>Thu, 15 Oct 2009 08:34:45 +0000</pubDate>
				<wikidot:authorName>Wayne Eddy</wikidot:authorName>				<wikidot:authorUserId>220040</wikidot:authorUserId>				<content:encoded>
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						 <p>Ashish, I thought about this a bit more and I think the <a href="http://www.lgam.info/about">About</a> page, which is already linked to in the top menu and therefore available on every page, might be a good place for the type of information you would like to see somewhere.</p> 
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				<title>Re: Home page - purpose, scope, hierarchy of information</title>
				<link>http://www.lgam.info/suggestions/comments/show#post-609045</link>
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				<pubDate>Thu, 15 Oct 2009 02:11:03 +0000</pubDate>
				<wikidot:authorName>Wayne Eddy</wikidot:authorName>				<wikidot:authorUserId>220040</wikidot:authorUserId>				<content:encoded>
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						 <p>Hi Ashish,</p> <p>If you like you can add the headers to the home page yourself, and feel free to make a few suggestions about what the purpose &amp; scope, etc, of the site should be. I want the site to be one that everyone in Local Government feels they have a stake in. You making changes to the main page of your own accord, will be a very good thing, because it will mean others are less likely see it as just my site.</p> 
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