Knowledge Management (KM) comprises a range of practices used in an organisation to identify, create, represent, distribute and enable adoption of insights and experiences.
Knowledge Management Tools
- After-action review
- Case Study
- Communities of Practice
- Project Debriefing
- Knowledge café
- Knowledge exchange
- Knowledge Marketplace
- Peer assist
- Rapid evidence review
- Retrospective review
Challenges
The following 'Knowledge Management' related issues have been identified as challenges for some councils via the local government collaboration project survey and/or added directly. (Please feel free to add to the list)
- access to expert knowledge in rural Australia
If you have any thoughts on how to best meet these challenges, please feel free to share them by clicking on the 'discuss' button below and starting a conversation or by contributing to this page directly.
Collaborators
The following people have indicated (via the Local Government Collaboration Topics Survey) that they have an interest and/or expertise in the topic of 'knowledge management' and are willing to collaborate with their peers at other councils to identify challenges and resources relating to the topic and to look for ways to work together to overcome any challenges that are identified.
- Mark Noonan (City of Whittlesea) E
- Robert Powell (Banyule City Council) E
- Shweta Babbar (Glen Eira City Council) E
- Wayne Eddy (City of Whittlesea)
Related Pages
- ALGA Local Government Knowledge Management Toolkit
- Asset Management Skills Matrix
- Asset Management Training Manual
- Knowledge Retention
- Management Tools