Knowledge Retention

Knowledge Retention is the act of transfering knowledge held by individual staff memebers to corporate memory before they leave the organisation.


Knowledge retention may be realised in a number of ways, including:

  • ensuring more than one member of staff understands a particular process;
  • having staff members continually document their knowledge;

Related Pages

External Links & References

  1. Knowledge Retention - What practitioners should know
  2. Google Search
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